Account suspension
Formal notice of a suspension with the reason, its effects and how to appeal.
Subject line: Notice of account suspension (ref. LX-SUS-20931). Designed for Lexa, a fictional legal brand. Swap the logo, colors and images for yours. Replace each {{variable}} with your own value.
Formal letter
A letterhead with reference and date, a red rule, the grounds, a two-column effects table and numbered appeal steps.
Case status
A red status band, a grid of case facts and a three-stage tracker from suspension to decision.
Variables
| Variable | Example | Description |
|---|---|---|
logo_url | https://assets.ui.sh/marks/1.svg?text=Lexa&color=%231f4d3a&textColor=%231d2320&font=instrument-sans | Lexa logo on light backgrounds. |
logo_light_url | https://assets.ui.sh/marks/1.svg?text=Lexa&color=%23d9c79e&textColor=%23fffdf8&font=instrument-sans | Lexa logo on dark backgrounds. |
help_url | https://lexa.example/help | Link to the help center. |
privacy_url | https://lexa.example/legal/privacy | Link to the current privacy policy. |
company_address | 140 Chancery Lane, Suite 400, Boston, MA 02110 | Postal address of the company. |
recipient_name | Morgan Blake | Full name of the account holder. |
account_name | Harborline Legal | Name of the suspended workspace. |
account_email | morgan@harborline.co | Email address of the account owner. |
reference_number | LX-SUS-20931 | Reference number of the suspension case. |
suspended_at | September 24, 2026 | Date the suspension took effect. |
appeal_deadline | October 8, 2026 | Last day to submit an appeal. |
policy_section | Section 7.3, Prohibited use | Clause of the terms that was breached. |
suspension_reason | Several envelopes sent from this account asked recipients to sign documents impersonating a financial institution. | Factual description of why the account was suspended. |
appeal_url | https://lexa.example/appeals/new?ref=LX-SUS-20931 | Link to the appeal form. |
terms_url | https://lexa.example/legal/terms | Link to the Terms of Service. |